Find the answer you need
Straight answers about using Liora, understanding your insights, managing your membership, and controlling your health data.
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Getting started & compatibility
Devices, Apple Health, and who Liora is designed to support.
I had a hysterectomy or I’m in induced menopause. Will Liora work for me?
Yes. Liora never assumes you have periods. Surgical menopause, induced menopause, and no-period paths are first-class options in onboarding. You can change your stage anytime, and “I’m not sure” is also fully supported.
Is there an Android version?
Not yet. Liora is iPhone-first because it is built around Apple Health. Joining the Liora list is the best way to hear about future platform availability.
Do I need an Apple Watch?
No. Liora reads whatever is already in Apple Health. An iPhone can provide steps, active energy, and any sleep data recorded by your phone or connected apps. An Apple Watch simply adds richer sleep and HRV data.
What exactly does Liora read from Apple Health?
Only daily summaries of five things, and only if you grant permission: sleep duration, heart-rate variability (HRV), steps, active energy, and weight. Access is read-only, can be revoked anytime, and Liora keeps working without it.
Insights & doctor visits
How Liora finds patterns and helps you prepare for care conversations.
How do Weekly Insights actually work?
Liora’s code computes the statistics each Sunday, including which symptoms clustered with short sleep, low activity, and other factors that week. AI then phrases only those verified findings in plain language. If you logged fewer than 3 days, Liora reports that there is not enough data instead of inventing a pattern.
Does Liora diagnose anything or tell me what to take?
No. Liora describes patterns in your own data and never diagnoses conditions, recommends treatments, or gives medical advice. It is not a medical device. Every AI-written insight passes a server-side compliance filter before you see it.
How do I take my Weekly Insights to a doctor appointment?
With one tap in the app or member portal, export a one-page Clinical Consultation Brief as a PDF. It summarizes your 28-day symptom frequency, observed Apple Health biometric shifts, and objective discussion prompts designed for a short medical appointment.
See how the doctor brief worksPricing & billing
Trial timing, subscription management, and organization access.
How much does Liora cost?
$8.99/month or $59.99/year (about $5/month). Both plans include a 7-day free trial and the full feature set. There are no hidden tiers or premium add-ons.
When will I be charged?
You'll see the exact renewal price and date before your trial begins, and we remind you again 24 hours before the first charge. Payment is charged to your Apple ID at the end of the free trial.
How do I cancel?
Cancel anytime in iOS Settings › Apple ID › Subscriptions › Liora. Cancel at least 24 hours before your renewal date to avoid the next charge. Deleting the app does not cancel your subscription.
Request a refund from AppleWhat happens to my data if I cancel?
Your logs and insights stay safely stored after your subscription ends. They remain available until you choose to delete your account and data from Settings.
Is there an Enterprise or health plan option?
Yes. If your employer or health plan offers Liora as a benefit, you can access it through Enterprise SSO without entering personal payment details.
Enterprise SSOPrivacy & your account
Who can see your information and how to control or remove it.
Is my health data private? Who can see it?
Your data belongs to you. Symptom logs and Apple Health summaries are stored in an encrypted database with access restricted to your account. Liora never sells your data, shares it with advertisers, or includes third-party advertising trackers.
Read the Privacy PolicyCan my employer or health plan see my data if I use Enterprise SSO?
No. Enterprise SSO signs you in through your organization, but your symptom logs, Apple Health metrics, and insights remain encrypted and private to your personal account. Employers, health plan sponsors, and IT administrators cannot access your health data.
How do I export my data or delete my account?
Both controls are self-service in the app. Settings › Export my data provides a complete JSON file through the iOS share sheet. Settings › Delete my account permanently removes your account and data. Deletion is irreversible, so export first if you want a copy.
Still need help?
Tell us what happened and what you expected. We'll take it from there.