Find the answer you need
Straight answers about using Liora, understanding your Field Notes, managing your membership, and controlling your health data.
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Getting started and compatibility
Devices, Apple Health, and who Liora is designed to support.
I had a hysterectomy or I’m in induced menopause. Will Liora work for me?
Yes. Surgical menopause, induced menopause, no periods and not sure yet are offered at equal weight in onboarding, and none is preselected. You record bleeding only if it applies to you, and you can change your stage at any time.
Is there an Android version?
Not yet. Liora is iPhone-first because it is built around Apple Health, and it requires iOS 16.4 or later. You can download Liora for iPhone on the App Store today.
Do I need an Apple Watch?
No. With your permission, Liora reads what is already in Apple Health. An iPhone can provide steps, active energy, and any sleep data recorded by your phone or connected apps; an Apple Watch may add sleep and HRV readings. If a reading is unavailable, Liora shows it as unavailable.
What exactly does Liora read from Apple Health?
Only daily summaries of five things, and only if you grant permission: sleep duration, heart-rate variability (HRV), steps, active energy, and weight. Access is read-only, can be revoked anytime, and Liora keeps working without it.
Field Notes, questions and doctor visits
How Liora describes your records, answers sleep questions and helps you prepare for care conversations.
How do Field Notes work?
Field Notes in Insights describe what your saved records show, such as “Your records show Hot flash in 2 check-ins”, with the period, the dates behind it and its limits. You can inspect the evidence day by day. Sparse records are described as sparse, missing days stay unknown, and observations are associations, not causes.
What is Ask about your sleep?
Ask a question about your sleep in your own words. Liora answers from your own records, with the dates behind each point and what your records cannot tell you. For each question you choose whether Liora may use your check-ins, Apple Health sleep readings and individual notes; all start off. AI wording is optional and off by default.
What is sent to AI when I ask about my sleep?
Nothing, unless you turn on AI wording for that question. If you do, Liora sends Anthropic, its service provider, your question, any summary you approved and only the facts from the records you allowed, without your name or email. Messages about medication, diagnosis, self-harm or urgent symptoms never reach AI and get fixed safety text instead. Liora remembers a summary only if you approve it; conversations are not stored.
Read section 4A of the Privacy PolicyDoes Liora diagnose anything or tell me what to take?
No. Liora provides observations for discussion, not medical advice, diagnosis or treatment, and it is not a medical device. Talk with a qualified clinician about your health. In an emergency, call your local emergency number.
How do I take my records to a doctor appointment?
Prepare an appointment brief in the app around a question you write. Choose up to three records, decide whether to include their notes, and review every section before exporting. Treatments, Field Notes and stage context can be included or left out, and the PDF is checked for a single readable page; longer content asks you to make selections instead of silently cutting your words.
See how the appointment brief worksPricing and billing
Trial timing, subscription management, and organization access.
How much does Liora cost?
Monthly and annual plans include the full feature set. The app shows your current local price and any trial eligibility before purchase. The US reference prices are $8.99/month and $59.99/year; local pricing may differ. A 7-day trial is available only when Apple confirms eligibility.
When will I be charged?
The app shows your price and billing date before purchase. If you are eligible for a trial, Apple charges when it ends unless you cancel in time. Without an eligible trial, the subscription is charged at purchase. Trial reminders depend on notification permission and enough time remaining.
How do I cancel?
Cancel anytime in iOS Settings › Apple ID › Subscriptions › Liora. Cancel at least 24 hours before your renewal date to avoid the next charge. Deleting the app does not cancel your subscription.
Request a refund from AppleWhat happens to my data if I cancel?
Your records are kept after your subscription ends, so you can come back to them. They stay until you delete your account, and you can export them at any time from Profile.
Is there an Enterprise or health plan option?
Yes. If your employer or health plan offers Liora as a benefit, you can access it through Enterprise SSO without entering personal payment details.
Enterprise SSOPrivacy and your account
Who can see your information and how to control or remove it.
Is my health data private? Who can see it?
Your records are stored in an encrypted database in the United States, with access restricted to your account. Liora never sells your data, never shares it with advertisers, and has no third-party ads or advertising trackers. Apple Health access is read-only. Insight and Baseline Reflection wording is phrased by an AI service from derived, identifier-free summaries, and AI wording in Ask about your sleep is optional and off by default.
Read the Privacy PolicyCan my employer or health plan see my data if I use Enterprise SSO?
No. Enterprise SSO signs you in through your organization, but your symptom logs, Apple Health metrics, and insights remain encrypted and private to your personal account. Employers, health plan sponsors, and IT administrators cannot access your health data.
How do I export my data or delete my account?
Both are self-service in Profile. Export gives you a complete copy of your data through the iOS share sheet, and account deletion permanently removes your account and data. Deletion is irreversible, so export first if you want a copy.
Can I turn off product analytics?
Yes. Turn off Anonymous analytics in Profile. When configured, PostHog receives sanitized app-usage events and pseudonymous identifiers unless you disable product analytics. Health facts, ratings and personal notes are redacted from analytics properties, and session replay is disabled. Operational crash and performance diagnostics are separate.
Does the Liora website use cookies or analytics?
The website sets no advertising or analytics cookies. If website analytics are enabled, they use Plausible, a cookie-free service that stores no personal data and cannot identify you across sites.
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